Contact Us
Have a question about which phone fits you or a family member? You can reach the editorial desk by email below. We read every message, but a quick note on what we can and cannot do: we are a small research-and-writing team, so we answer editorial questions and corrections — we do not provide one-on-one phone setup or tech support.
Hours
Monday through Friday, 9 AM - 5 PM Eastern
Frequently Asked Questions
Do you sell phones directly?
No. We are an independent review site. We link to trusted retailers like Amazon, Best Buy, and manufacturer websites where you can purchase phones.
How do you make money?
We earn small commissions when you purchase a phone through our affiliate links. This does not affect the price you pay or our review scores.
Do you provide medical or emergency advice?
No. We publish buying guides only. For questions about emergency response services, medical alert systems, accessibility needs, or healthcare decisions, verify details with the manufacturer, carrier, or a qualified professional.
Can you help me set up my phone?
While we cannot provide one-on-one setup support, our review pages include setup tips for seniors. For hands-on help, contact the phone manufacturer or visit a local store.